Shipping & Returns

Current Promotions

Premium Spring Sale - 40% off Premium, Open and Button-up Abayas.

UK Free Shipping and Free Returns.

Shipping rates

You can select your preferred shipping method at checkout. Below are the shipping rates by country or region. The system will automatically show you the available shipping rates for your region at checkout.

United Kingdom

Free UK Shipping – 2-3 days

Next Day Delivery – £12.15

European Union

Free Shipping above £200

Flat rate £20 – 5-10 days

The customer is responsible for returns.

US, CANADA AND REST OF THE WORLD 

Free Shipping above £200

Flat rate £20 – 5-10 days

The customer is responsible for returns.

Customs

Due to the UK government regulations, there may be duty & VAT charges in your country, both in the EU and overseas. Fasilah is not responsible for this, however, we will try our utmost best to assist you.

Return Policy

We try our best to make your buying experience unique and ensure your complete satisfaction with it. To prevent any inconvenience, we strongly recommend reading the full product description and reaching out to us at contact@fasilah.co.uk with any questions before making a purchase. Our team is ready to assist you and address your queries.

We hope that you will be pleased with your order but, if you are not, we are happy to accept returns. Simply return the item(s) to us unworn, with all the original labels intact within 14 days of delivery.

We will provide you with return instructions and a pre-paid return label, once you submit a return request form within the 14-day return window.

If you have any questions, do not hesitate to contact us at contact@fasilah.co.uk.

The cost of return will be deducted from your refund. If you availed of our free shipping offer, the original shipping cost will also be deducted.

We aim to process returns within 10 days upon receiving them at our warehouse.